$6.99 Flat Rate on All Other Orders

Privacy Policy

TRUSTe online privacy certification

What information do we collect?

  • We collect personally identifiable information from you when you voluntarily register on the site, place an order, request a catalog, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We may also collect information about gift recipients such as name, email address, and shipping address so that we can fulfill the gift purchase. The information we collect about gift recipients is used for purposes of sending the gift and will not be used for other purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
  

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
  

Cookies and Other Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Only Natural Pet Store and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies  for [our shopping cart, to remember users’ settings (e.g. language preference), for authentication]. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to the data that you provide directly to us.

We use Local Storage Objects (LSOs) such as HTML5 or Flash to store [content information and preferences.] Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

Do we disclose information we collect to outside parties?

We do not sell, trade, or otherwise transfer or share to outside parties your personally identifiable information except as outlined below. The term "outside parties" does not include Only Natural Pet Store.

  
Your email address will not be sold or rented to an outside party. You will not receive email from an outside party as a result of providing your email address to us.

How can you opt-out, deactivate, or modify information you have provided to us?

To modify your e-mail subscriptions, please click here to be taken to our email subscription management page. There is also a link at the bottom of each email subscription communication with a link that will take you to this page. Please note that due to email production schedules you may receive any emails already in production.

If your personally identifiable information changes, you may click here to sign into your account and update it or delete your existing personally identifiable information. You may also update your information, or if you no longer desire our service, deactivate it, by contacting us at [email protected] or 888-937-6677. Please note that even if you deactivate your account, we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

We will retain your information for as long as your account is active or as needed to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personally identifiable information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at [email protected].

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Only Natural Pet Store has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, www.onlynaturalpet.com and does not cover information that may be collected through behind the log in on our website.

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at [email protected] or 888-937-6677. If you are not satisfied with our response you can contact TRUSTe here.

Social Media

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our sit]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Third party advertising

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads.  You will continue to receive generic ads.

Children

Our site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the site. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on this site or on or through any of its features/register on the site, make any purchases through the site, use any of the interactive or public comment features of this site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected] or write us at Only Natural Pet Store, 5541 Central Ave, Suite 201, Boulder, CO, 80301.

California Residents

Orders placed from California comply with California collection and use of personally identifiable information laws. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by OnlyNaturalPet.com pursuant to Section 1798.83 of the California Civil Code, please contact [email protected].

Changes to our policy

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by other means prior to the change becoming effective. This policy was last modified on March 3, 2015.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, to [email protected]. You may also call us at toll-free at 888-937-6677, or outside the United States and Canada at 720-406-7475, or write us at Only Natural Pet Store, 5541 Central Ave, Suite 201, Boulder, CO, 80301.

Online Policy Only

This online privacy policy applies only to information collected through our website at www.onlynaturalpet.com and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

We always offer you the lowest of the sale price, the price with a coupon code discount, or the Simplify Life automatic delivery price. You can tell which one applies because it will say "Sale Savings:" if the item is on sale and that is the lowest price, "Coupon Savings:" if you have applied a coupon code discount and that is the lowest price, or "SLP Savings:" if you have selected the Simplify Life automatic delivery program and that is the lowest price.

Special Offers at Special Prices!

Click the checkbox next to any items you would like below and we will add them to your order with no increase in your shipping cost.

Only Natural Pet Canine PowerFood 1 lb 3 Pack Trial

$5.99
$11.49
  • Biologically appropriate, holistically formulated, grain-free nutrition for your dog
  • Made in the USA with the highest quality meat and fish and low glycemic carbohydrates
  • "We transistioned to PowerFood a month ago and not only does our dog love it but the transition was very easy and no tummy problems. Even better - we're saving money feeding this great food. Thanks!!" - Denver Arthur, CO
Save 48%!

Only Natural Pet Feline PowerFood Fish + Fowl Dry Food 1 lb Trial

$0.99
$3.99
  • Biologically appropriate, grain-free recipe that features whole, fresh ingredients and our proprietary PowerBoost blend of super food ingredients
  • Holistically formulated with high-quality meats that are rich in protein, fat and amino acids, like taurine
  • "My cats love the taste and I love that this food is all natural, with no artificial ingedients. Also, no grains, meal, or by-products. I am happy to have a food I can feel good about giving my cats, that is truly good for them, and they love to eat!" - L.E. Santa Cruz, CA
Save 75%!

Only Natural Pet EasyRaw Dehydrated Dog Food Turkey 2 lb Bag

$11.99
$21.99
  • Simply soak and serve to give your dog all of the amazing health benefits and incredible flavor of raw food, without all the hassle.
  • Made with human-grade ingredients, including freeze-dried turkey, low-glycemic sweet potatoes, and nutrient-rich broccoli, apples, pumpkin, and cranberries.
  • "Wonderful food! This is a wonderful food for animals-natural, healthy, palatable. It solves dilemmas about doing the totally raw diet! Thank you for formulating and selling this!" - forest gardener, forest city twp, ME
Save 45%!
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