Our goal is to get your pets the quality, natural products they deserve without any hassle. That’s why we have a simple to understand shipping policy:
There are no exceptions and no fine print, just the products that you and your pet love at the prices you can afford.
Our priority is the pet, not the postage.
For those items that your pet can't wait for, we offer guaranteed 2 Day Express and guaranteed Overnight Express shipping options. Simply select the appropriate option during check out for pricing. Please visit the Shipping & Returns tab on our Customer Care page to see express shipping times and details.
Are you shipping internationally, APO/FPO, or to an overseas territory? Please see our Shipping International page for more details.
We always offer you the lowest of the sale price, the price with a coupon code discount, or the Simplify Life automatic delivery price. You can tell which one applies because it will say "Sale Savings:" if the item is on sale and that is the lowest price, "Coupon Savings:" if you have applied a coupon code discount and that is the lowest price, or "SLP Savings:" if you have selected the Simplify Life automatic delivery program and that is the lowest price.