What information do we collect?
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Do we use "cookies"?
Can I turn off cookies?
Currently, our systems do not recognize browser “do not track” signals. You can, however, choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service at 888-937-6677. You can delete the cookies we have placed by clicking here. You will return to our homepage, but your cookies will be cleared.
You also may opt-out of targeted advertising; please see Third Party Advertising below.
Other Tracking Technologies
Our third party partners also employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personally identifiable information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to the data that you provide directly to us.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as outlined below. The term "outside parties" does not include Only Natural Pet Store.
Your email address will not be sold or rented to an outside party. You will not receive email from an outside party as a result of providing your email address to us.
How can you opt-out, deactivate, or modify information you have provided to us?
To modify your e-mail subscriptions, please click here to be taken to our email subscription management page. There is also a link at the bottom of each email subscription communication with a link that will take you to this page. Please note that due to email production schedules you may receive any emails already in production.
If your personally identifiable information changes, you may click here to sign into your account and update it or delete your existing personally identifiable information. You may also update your information, or if you no longer desire our service, deactivate it, by contacting us at [email protected] or 888-937-6677. Please note that even if you deactivate your account, we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
The security of your personally identifiable information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at [email protected].
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Third party advertising
We may engage third party advertising companies to advertise our products or services to you online. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the sites or on a third party’s website.
Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personally identifiable information.
If you would like more information about this practice and your choices, including how to opt-out click here.
Our site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the site. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on this site or on or through any of its features/register on the site, make any purchases through the site, use any of the interactive or public comment features of this site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected] or write us at Only Natural Pet Store, 5541 Central Ave, Suite 201, Boulder, CO, 80301.
Orders placed from California comply with California collection and use of personally identifiable information laws. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by OnlyNaturalPet.com pursuant to Section 1798.83 of the California Civil Code, please contact [email protected].
Changes to our policy
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, to [email protected]. You may also call us at toll-free at 888-937-6677, or outside the United States and Canada at 720-406-7475, or write us at Only Natural Pet Store, 5541 Central Ave, Suite 201, Boulder, CO, 80301.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
© 2015 Only Natural Pet LLC - All Rights Reserved
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