Customer Testimonials

Here are reviews from some of our customers about their experience shopping at Only Natural Pet Store.  We look forward to serving you as well!

I just wanted to email you to let you know that I enjoy buying my dog food from your company. I'd have to give your store an A+ for customer support, quality shipping, quality products, and the best ordering process I've ever seen for dog food and supplies. I've got three healthy black Labradors that do a quality inspection each month when their dog food arrives and they concur with my feedback as well! Thank you for your great service you offer to all pet owners. It is greatly appreciated.
- Jerry, Muskogee, OK

Thanks so much for your effort and wonderful customer service yesterday. You are the epitome of why I love doing business with your company. You really take good care of your customers.
- Carla, Kirkland, WA

I just wanted to say THANK YOU for being so great. We have had a very good experience for many months with getting our dog and cat food delivered from you. It saves us so much time and effort, and we know we can count on the quality. Our local store was sold out of our preferred brand (Newman's Own) about half the time before we started buying from you. Now we don't have to worry, nor lug the large bags of food from store to car. We really appreciate you and have been very happy! Thank you!
- Christina, Davis, CA

I just received the cat food I ordered online and it is in perfect condition.  Thank you very much for your extra care. It is very much appreciated!
- Sheela, Mercerville, NJ

Thank you so much for the quick and very helpful reply. With so many companies currently practicing a not-very-helpful form of customer service, it's nice to deal with a company that obviously cares and is bucking that trend. Thank you again.
- Leslee, Centreville , VA

I just received my order and was shocked to see "Styrofoam peanuts" as packing. Then I saw Only Natural Pet Store's note about the materials on the invoice. Just wanted to write and say "Thank you" for this environmentally friendly packing. I was amazed to see they dissolved in water, never saw this before. Haven't used the dog food yet but am looking forward to trying it tonight. Keep up the good work.
- James, West Lebanon, NH

Thank you so much for your personal attention to my Only Natural Pet Store order.  I have never had this kind of quick response or hands on treatment to any internet shopping - I am quite impressed and look forward to checking out all of your products!
- Jackie, Villa Hills, KY

Only Natural Pet Store's web site was easy to navigate and they stocked the products I was looking for at a comparable price. Shipment was timely and the product arrived well-packed and in good condition. This is the second purchase I have made from them and will most likely purchase additional products in the future.
- Steve, Baltimore, MD

I really enjoy the shopping at the Only Natural Pet Store. I always find the products I am looking for.
- Sue, Los Angeles, CA

Great products. Fast shipping. Excellent experience!
- Debra, Alpharetta, GA

I love shopping at Only Natural Pet Store. I get all the help with the products I need to know that they are the right ones to try. I have never had a problem with anything purchased or with getting all the help I need to purchase from Only Natural Pet Store. I HIGHLY recommend Only Natural Pet Store. They honestly care about my pets and about their products. They are always looking for the best to sell to you and I love both these facts. Can't praise them enough as they are just absolutely wonderful to order from and deal with. I have ordered numerous times from them for the past 6 months or so and have never been disappointed or let down by them or their products.
- Nancy, Olympia, WA

Excellent web site and ease of ordering. Very good pricing and ships Priority Mail, which is a plus.
- Sharon, New York, NY

I am enjoying the products that I purchased and notice a difference in my dog.
- Bob, Durham, PA

I appreciate the Only Natural Pet Store's concern for the environment by recycling packaging material. I was very impressed. Thanks!
- Kristin, San Diego, CA

I received a timely response (less than 24 hours) from the veterinary on-line with some excellent advise. I ordered the supplements based on the recommendations and, later, ordered cat food. Both orders were easy to place and promptly processed and delivered. I will continue to use Only Natural Pet Store's website and I will recommend it to my friends.
- Paulette, Sarasota, FL

Very pleasant and positive!! Would shop from again. Fair price as well.
- John, Kentfield, CA

The employees at Only Natural Pet Store were very helpful and got my order out right away...even with a blooper on my end! When I called to fix something the woman I talked to was very helpful and very understanding...I rattled on a bit and although she was busy, she listened and sympathized and even gave some recommendations to help with my dogs problem. This company has what it takes to keep my business...I just wish more were like them in adding a personal touch!
- Jan, Colorado Springs, CO

The web site was easy to maneuver. The products I was interested in was very easy to find. The description of the products was good. Purchasing was hassle free. I would recommend Only Natural Pet Store to anyone who loves their pet.
- Elena, Portland, OR

User-friendly web site with great search tool to guide consumer to correct product for their ailing pet. Quality products. I like shopping at their e-store!
- Virginia, Sylvania, OH

Thank you so much! I love Only Natural Pet Store!!! I try to tell as many others as I can about your store and try to get them to feed only natural pet food to their companions. I give all my extra catalogs to others who could benefit from your products!!!
- Kathleen, Mesa, AZ

I just want to let you know how wonderful the Only Natural Pet Store simplify life ordering is. It is easy to use, easy to change, shipments arrive on time. Absolutely fabulous. I was sort of afraid to try the simplify life program because I really didn't know how fast we went through a bag of cat food. But I have been able to adjust and tweak the timing. If I have more food left and a shipment is coming soon, I can just change the date of the next shipment. Or if I am running out, I can move up the date of the next shipment. It's great. I emailed because I am so happy (and surprised, I guess) that the web site works perfectly! Shipments are easy to schedule and change. Thanks.
- Michele, Allentown, PA

I wanted to let you know how Great I think Only Natural Pet Store is. I can always depend on you to be sure My Little man has his allergy food.
- Virginia, Marion, IL
 
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