What information do we collect?
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Cookies and Other Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by Only Natural Pet Store and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to the data that you provide directly to us.
We use Local Storage Objects (LSOs) such as HTML5 or Flash to store [content information and preferences.] Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
Do we disclose information we collect to outside parties?
We do not sell, trade, or otherwise transfer or share to outside parties your personally identifiable information except as outlined below. The term "outside parties" does not include Only Natural Pet Store.
Your email address will not be sold or rented to an outside party. You will not receive email from an outside party as a result of providing your email address to us.
How can you opt-out, deactivate, or modify information you have provided to us?
To modify your e-mail subscriptions, please click here to be taken to our email subscription management page. There is also a link at the bottom of each email subscription communication with a link that will take you to this page. Please note that due to email production schedules you may receive any emails already in production.
If your personally identifiable information changes, you may click here to sign into your account and update it or delete your existing personally identifiable information. You may also update your information, or if you no longer desire our service, deactivate it, by contacting us at [email protected] or 888-937-6677. Please note that even if you deactivate your account, we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personally identifiable information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at [email protected].
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Third party advertising
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Our site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the site. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on this site or on or through any of its features/register on the site, make any purchases through the site, use any of the interactive or public comment features of this site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected] or write us at Only Natural Pet Store, 5541 Central Ave, Suite 201, Boulder, CO, 80301.
Orders placed from California comply with California collection and use of personally identifiable information laws. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by OnlyNaturalPet.com pursuant to Section 1798.83 of the California Civil Code, please contact [email protected].
Changes to our policy
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue, to [email protected]. You may also call us at toll-free at 888-937-6677, or outside the United States and Canada at 720-406-7475, or write us at Only Natural Pet Store, 5541 Central Ave, Suite 201, Boulder, CO, 80301.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
© 2016 Only Natural Pet LLC - All Rights Reserved
We always offer you the lowest of the sale price, the price with a coupon code discount, or the Simplify Life automatic delivery price. You can tell which one applies because it will say "Sale Savings:" if the item is on sale and that is the lowest price, "Coupon Savings:" if you have applied a coupon code discount and that is the lowest price, or "SLP Savings:" if you have selected the Simplify Life automatic delivery program and that is the lowest price.