"I just want to let you know how wonderful the Only Natural Pet Store
simplify life ordering is. It is easy to use, easy to change, shipments
arrive on time. Absolutely fabulous. I was sort of afraid to try the
simplify life program because I really didn't know how fast we went
through a bag of cat food. But I have been able to adjust and tweak the
timing. If I have more food left and a shipment is coming soon, I can
just change the date of the next shipment. Or if I am running out, I can
move up the date of the next shipment. It's great. I emailed because I
am so happy (and surprised, I guess) that the web site works perfectly!
Shipments are easy to schedule and change. Thanks."
- Michele, Allentown, PA
2. Look for the "Auto Delivery" option and choose the
circle next to the discounted price.
3. Select the interval you would like your products delivered
at by using the "Ship Now
& Every:" dropdown menu Choose any interval from 2 weeks to 20 weeks. Don't worry
about getting the frequency exactly right, just use your best guess. You
can always change the frequency, accelerate or postpone a delivery,
temporarily suspend delivery, or completely cancel the deliveries.
4. Click the orange "add to cart +" button. Do this for all the items you
would like to receive, and then go through the normal checkout process.
Your first order will ship immediately, and subsequent orders will be
processed according to the weekly frequency you choose.
Please Note: If you choose an Express shipping method (for example 2nd Day
Air) for your initial order, your account will be set up with that as the
default shipping method for future orders. At any time after your first
order ships, you can log in to your account and change the shipping method,
or you can reply to your first Pre-Order Notification email for the next
order and we can update the shipping method for you.
We intend to continue growing the program's many rewards. Please let us
know what improvements would benefit you by emailing us your ideas at
How We Communicate:
If you have a spam filter, make sure to add us to your address book or
safe senders list! We send pre-order notifications from
firstname.lastname@example.org and all other order and program communication
For every scheduled order you will receive an email four days ahead of
time with a list of the items scheduled to ship. You have until midnight
mountain time the day before to make changes online via the My Account
link, or until 5 PM mountain time to contact us by phone to make the
changes for you.
IT IS VERY IMPORTANT THAT YOU READ THE PRE-ORDER EMAILS!
They let you ensure you are receiving the correct items and quantities,
the shipping method and address are correct, and the correct credit card
will be charged. Although rare, we do communicate about any backordered
items in this email as well.
Occasionally an item may have a delay, and when we are aware of the
delay from the vendor we will notify you in your pre-order email. If the
back ordered item is the only item on the order, the Next Order Date
will be advanced by one week. If there are other items on your order
that are available to ship, the Next Order Date will advance along with
the other items by the weekly interval you have chosen (in other words,
it will be skipped for that order).
Please check the pricing on your pre-orders. We only pass on price
changes when a vendor has increased their prices to us. We try to notify
you via email on large food brands and treats, but occasionally, our
notice from the vendor on the change does not meet the timing.
Order Confirmation and Tracking
On the day your order is processed you will receive an email receipt.
When it is shipped you will receive another email with information on
the expected delivery date and a link to track the shipment.
Problems Processing Your Order
Occasionally, credit cards expire, decline, change, or get cancelled and
you forget to notify us in your busy life! We understand, and we will
still allow the system to generate your order, but you will receive an
email reminder that there has been a problem and we need your help to
fix and confirm so you will not be delayed further.
Expiring Credit Cards
About 1-2 weeks prior to your credit card on file expiring, you will
receive a courtesy reminder to update the card's expiration date or
enter a new card in the Simplify Life portion of your account.
If you have any questions about the Simplify Life Program, or any other
questions or concerns, please don't hesitate to call us at 888-937-6677 or
email us at
We will look forward to providing you and your animal companion the best
in customer service and natural pet supplies... naturally!
© 2013 Only Natural Pet Store LLC - All Rights Reserved
Subscribe now to our educational and money-saving emails and you'll save 10% on your first order!
We always offer you the lowest of the sale price, the price with a coupon code discount, or the Simplify Life automatic delivery price. You can tell which one applies because it will say "Sale Savings:" if the item is on sale and that is the lowest price, "Coupon Savings:" if you have applied a coupon code discount and that is the lowest price, or "SLP Savings:" if you have selected the Simplify Life automatic delivery program and that is the lowest price.
Click the checkbox next to any items you would like below and we will add them to your order with no increase in your shipping cost.
Only $9.00 more to get free shipping!