Only Natural Pet Store’s Simplify Life Automatic Delivery Program is the most convenient way to buy all of your favorite natural pet foods, treats, and supplements. Save up to 15% and have them delivered right to your door just when you need them!

No more trips to the store, no more running out of food, no more reminder notes – your pet’s food, treats and supplements always arrive just when you need them.  Simplify Life orders feature Free Shipping on qualified items (details). 

• Save 15% on all Only Natural Pet brand products
• Save 10% on all other branded items

What People Are Saying About the Simplify Life Program:

“I just want to let you know how wonderful the Only Natural Pet Store simplify life ordering is. It is easy to use, easy to change, shipments arrive on time. Absolutely fabulous. I was sort of afraid to try the simplify life program because I really didn't know how fast we went through a bag of cat food. But I have been able to adjust and tweak the timing. If I have more food left and a shipment is coming soon, I can just change the date of the next shipment. Or if I am running out, I can move up the date of the next shipment. It's great. I emailed because I am so happy (and surprised, I guess) that the web site works perfectly! Shipments are easy to schedule and change. Thanks.” - Michele, Allentown, PA

Simply Life Automatic Delivery Program Details:

Getting Started!

1. Find the product you wish to order on our website. In this example we have chosen Only Natural Pet EasyRaw.
2. Look for the "Simplify Life Auto Delivery" option and choose the circle next to the discounted price (indicated by the first red arrow in the image below).
3. Select the interval you would like your products delivered at by using the "Ship Now & Every:" dropdown menu (indicated by the second red arrow in the image below). Choose any interval from 2 weeks to 20 weeks! Don't worry about getting the frequency exactly right; just use your best guess. You can always change the frequency, accelerate or postpone a delivery, temporarily suspend delivery, or completely cancel the deliveries.
4. Click the orange "Add +" button. Do this for all the items you would like to receive, and then go through the normal checkout process. Your first order will ship immediately, and subsequent orders will be processed according to the weekly frequency you choose.

Please Note: If you choose an Express shipping method (for example 2nd Day Air) for your initial order, your account will be set up with that as the default shipping method for future orders. At any time after your first order ships, you can log in to your account and change the shipping method, or you can reply to your first Pre-Order Notification email for the next order and we can update the shipping method for you.

Payment Options

We can only accept credit cards for Simplify Life orders at this time. Sorry... no PayPal, Google Checkout, checks or money orders.

Please make sure to read the How We Communicate section below to learn about how we will help you stay on top of your shipments and avoid unwanted delays due to expired, cancelled or declined credit cards.

Discounts

Once the selected items are in your Simplify Life account:

• You always get 15% off any Only Natural Pet brand items! (These products read "Manufacturer: Only Natural Pet" under the "Details" tab on the item page.)
• You always get 10% off all other brands we sell!
• You always get Free Shipping on orders with qualifying items! (Click here for details on free shipping.)

How to save on shipping:

• For light weight items totaling one pound or less choose Post Office Priority.
• For heavier items choose FedEx Ground.
• Order more items less frequently, as the shipping charges will be lower on one big shipment than on multiple smaller shipments.
• If you placed your initial orders for Simplify Life items at different times, sign into your account and coordinate the Next Order Dates (see example below), and consolidate them onto the same order if necessary.
• To receive Free Shipping on qualifying items, check the box to accept Free Shipping on the address/payment page of your Simplify Life order (this will be checked by default on new orders). Please note: all qualifying Free Shipping orders only ship via FedEx Ground or Post Office Priority Mail, at our discretion. If you are unable to receive packages from one of these carriers you may be required to only utilize a specific carrier and pay the applicable shipping charges. On Free Shipping orders estimate 3 to 5 business days in transit.
• If your Simplify Life order has both heavy and light items on it, you can synchronize the shipping intervals for your items to save on shipping costs. For example, if you need food every 3 weeks, but you need your pet’s vitamins less often, you can have the vitamins shipped every 6 weeks (or maybe 2 bottles every 12 weeks) with the food. The low weight of the lighter vitamins will have little impact on the shipping cost for the heavier food, saving you money. The key is to keep them the same numerical multiple, like 3, 6, 9 or 4, 8, 12.

We intend to continue growing the program’s many rewards. Please let us know what improvements would benefit you by emailing us your ideas at slp@onlynaturalpet.com.

How We Communicate

If you have a spam filter, make sure to add us to your address book or safe senders list! We send pre-order notifications from slp@onlynaturalpet.com and all other order and program communication from service@onlynaturalpet.com.

Order Reminders

For every scheduled order you will receive an email four days ahead of time with a list of the items scheduled to ship. You have until midnight MST the day before to make changes online via the My Account link, or until 5 PM MST to contact us by phone to make the changes for you.

It is very important that you read the pre-order emails! They let you ensure you are receiving the correct items and quantities, the shipping method is correct and address are correct, and the correct credit card will be charged. Although rare, we do communicate about any backordered items in this email as well.

Back Orders

Occasionally an item may have a delay, and when we are aware of the delay from the vendor we will notify you in your pre-order email. If the back ordered item is the only item on the order, the Next Order Date will be advanced by one week. If there are other items on your order that are available to ship, the Next Order Date will advance along with the other items by the weekly interval you have chosen (in other words, it will be skipped for that order).

Price Changes

Please check the pricing on your pre-orders. We only pass on price changes when a vendor has increased their prices to us. We try to notify you via email on large food brands and treats, but occasionally, our notice from the vendor on the change does not meet the timing.

Order Confirmation & Tracking

On the day your order is processed you will receive an email receipt. When it is shipped you will receive another email with information on the expected delivery date and a link to track the shipment.

Problems Processing Your Order

Occasionally, credit cards expire, decline, change, or get cancelled and you forget to notify us in your busy life! We understand, and we will still allow the system to generate your order, but you will receive an email reminder that there has been a problem and we need your help to fix and confirm so you will not be delayed further.

Expiring Credit Cards

About 1-2 weeks prior to your credit card on file expiring, you will receive a courtesy reminder to update the card’s expiration date or enter a new card in the Simplify Life portion of your account.

Questions

If you have any questions about the Simplify Life Program, or any other questions or concerns, please don't hesitate to call us at 888-937-6677 or email us at service@onlynaturalpet.com.

We will look forward to providing you and your animal companion the best in customer service and natural pet supplies... naturally!