Product pricing is excellent and shipping is as well. I also appreciate the pet birthday coupon and the cash rebates.
Frequently Asked Questions
Purchases made in 2025 through January 2026 continued to earn up to 5% Back our program. Any credit earned from those purchases will be issued according to the program at time of purchase.
Beginning in February 2026, new purchases will start accruing rewards under our NEW program as it launches.
Credit will be available to redeem at checkout in late January 2026. You must be logged in using the same email address used for your purchases in order to see your available balance and apply the credit.
For purchases made through January 2026:
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You earned 5% back on Only Natural Pet brand
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You earned 2.5% back on products from other brands
Eligible purchases include sale items, discounted products, and Auto Delivery orders.
Purchases starting in February 2026 made will follow the new (increased) earning structure; details will be provided,
Store credit earned under the current up to 5% Back program is available for up to 365 days from the date it is issued, in line with the original program terms.
Any store credit earned in January will follow these same rules.
