Sign Up for Auto Delivery
GREAT SAVINGS
Save 10-15% on every single order when you opt in for auto delivery.
FREE SHIPPING
Always Free Shipping on orders $69 and over ($4.95 flat rate on all other orders)
NO COMMITMENT
Reschedule, pause or cancel anytime online, by phone, or via email. And no hidden fees!
Best Selling Auto-Delivery Items
Frequently Asked Questions
Your rebate is calculated quarterly and distributed in January, April, July & October. You will receive an email announcing your rebate amount at the beginning of each Rebate redemption period.
Accrual Period: Jan 1 - Mar 31 | Redemption Period: Apr 15 - May 15
Accrual Period: Apr 1 - Jun 30 | Redemption Period: Jul 15 - Aug 15
Accrual Period: Jul 1 - Sep 30 | Redemption Period: Oct 15 - Nov 15
Accrual Period: Oct 1 - Dec 31 | Redemption Period: Jan 15 - Feb 15
Log in to your account by clicking on the person icon in the upper right corner of the website or clicking here: My Account. From your account page, click on Manage Subscriptions and you will see a list of your products on subscription.
In order to edit a subscription item, scroll to the bottom of the page and use the scroll bar at the bottom of the list to scroll to the right and reveal the edit options: Edit, Swap, Skip, Ship Now, and Cancel.
Please Note: If you had an account with us prior to 7/31/19, you will need to reactivate your old account by clicking on the "Don't have an account? Create One >" link at the bottom of the account login page.
*Don't worry, once you have created a new account with a new password, all your Order History information will be available in your new account.
All frozen items are carefully packed in styrofoam boxes with dry ice and shipped via FedEx 2-Day or Ground based on distance.
Please Note: Frozen items are shipped separately from non-frozen items on Tuesdays to ensure that they arrive safely rather than risking shipping delays and thawing over the weekend.
Click on the person icon in the upper right corner of the site and log in to your account. You can also click here: My Account. From here you can manage your addresses, reset your password, look at your order history or wishlist and manage subscriptions.
You may also email us at service@onlynaturalpet.com or call us at 888-937-6677.
Please Note: If you had an account with us prior to 7/31/19, you will need to reactivate your old account by clicking on the "Don't have an account? Create One >" link at the bottom of the account login page.
*Don't worry, once you have created a new account with a new password, all your Order History information will be available in your new account.
