$6.99 Flat Rate on All Other Orders

Returns and Exchanges

Return Procedure: You may return any product for any reason within 60 days of receipt for a full store credit equal to the amount paid for the product (not including shipping charges). The store credit will be automatically applied to your next order. Please fill out the form below, and will reply to you with a return authorization number, which you must write on the outside of the package containing your returned item(s).

Exchanges: If you are exchanging an item, you may place an order for the replacement immediately using a credit card and instead of store credit we will issue a refund to your credit card once your return is received. Please place an order for the replacement item(s) before filling out the form below, and enter the order number in the appropriate area.

Questions? Feel free to email us or call us at 888-937-6677 and press (3) for Credits & Returns.

Email Address:
Order Number:

Items You Are Returning:

Item Number Qty Item Name Reason


If you have ordered a replacement item(s), please enter the order number (must be a credit card order):

Your credit card will be refunded once the original item(s) is received. We will email a confirmation of the credit to your email address on file.

What Happens Next?

Once you submit this form we will reply via email with a Return Merchandise Authorization (RMA) number. Please print the email and include it in the box with your return, write the RMA number on the outside of the box, and send it to:

Only Natural Pet Store, 5541 Central Avenue, Suite 201, Boulder, CO, 80301

(Items denoted with an “SS” at the end of the item name will need to be returned to a different address, which we will indicate in our email reply with the RMA number.)

We always offer you the lowest of the sale price, the price with a coupon code discount, or the Simplify Life automatic delivery price. You can tell which one applies because it will say "Sale Savings:" if the item is on sale and that is the lowest price, "Coupon Savings:" if you have applied a coupon code discount and that is the lowest price, or "SLP Savings:" if you have selected the Simplify Life automatic delivery program and that is the lowest price.

Special Offers at Special Prices!

Click the checkbox next to any items you would like below and we will add them to your order with no increase in your shipping cost.

Only Natural Pet Canine PowerFood Poultry Feast 4.5lb

  • Biologically appropriate, holistically formulated, grain-free nutrition for your dog
  • Made in the USA with the highest quality poultry and low glycemic carbohydrates
  • Features our proprietary blend of freeze-dried, health elevating superfood ingredients
Save 27%!

Only Natural Pet Feline PowerPâté 3 Pack Trial

  • One 5.5 oz can of each PowerPâté recipe made with the highest quality ingredients available
  • Holistically formulated with human grade meats that are rich in protein, fat and amino acids, like taurine
  • Completely grain-free and made with NO carrageenan, potatoes, tapioca, guar gum or xanthan gum
Save 67%!