Auto Delivery items that have the same order date, shipping address, billing address, and payment method will ship as one order.
If you have more than one Auto Delivery item and want the items to ship in the same order, visit the Auto Delivery tab in the My Account page. Change the next order dates to be the same to combine your orders. If they do not combine, confirm the orders are going to the same shipping address and have the same billing address and payment method.
To cancel a subscription item, visit the My Account page. Then, navigate to the Auto Delivery section and simply click the Cancel Auto Delivery link on the subscription details. You’ll be prompted to confirm this action and indicate your reason for canceling. Once you’ve selected a reason and clicked the Cancel Auto Delivery button, your subscription will be canceled and no future orders will be placed. You will receive an email notification confirming this action.
Signing up for Auto Delivery is easy; you can join while browsing a product page or while reviewing items in your shopping cart. To subscribe, simply select the Auto Delivery option for your desired product, select your preferred shipment frequency, and then check out as normal. Customer care is unable to start an Auto Delivery order for you, but they’re available to help walk you through the process if you need help!
Of course! Log in to your account by clicking on the person icon in the upper right corner of the website or clicking here: Visit My Account. From your account page, click on Auto Delivery and find Subscriptions in the dropdown. From there, your options are to: Edit, Change Date, Send Now, Skip, Cancel, Pause, Add Products, Change Billing, Change Shipping, or Reactivate Past Subscriptions.
Please allow 24-48 hours before the shipping date for modifications or cancellations to be processed. After your order has been processed, you can’t make changes or cancel your order.