FAQ

Yes!  We offer free shipping on all orders $69 and over.  There is a flat shipping rate of $4.95 per order below $69. So go ahead and add that extra bag of treats to your order - you'll save the $4.95 shipping cost.
We strive to delivery our products in the fastest, most eco-friendly way. Because we care about our pets and our environment, every order is shipped 100% Carbon Neutral. We carefully track every order we ship and pay for carbon offsets in partnership with www.carbonfund.org.

There is a flat rate shipping fee of $4.95 on all orders under $69 and free standard shipping on orders $69 and over.

Additional shipping charges apply for overnight and 2 day shipping options.

Standard Shipping - 2 to 7 Business Days via FedEx
 
Two Day Delivery - excludes holidays and weekends 

Overnight Delivery - next business day delivery

International Shipping
Temporarily we do not ship to international locations other than U.S.Territories and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses. APO/FPO orders are limited to 70 lbs.

Canada and International
Unfortunately we don't currently ship today outside the USA. 

As of July 2019 we no longer offer the option to place orders online and pick up in our Boulder or Greenwood Village Stores. We hope to have this feature return to the website soon. If you have any questions please give us a call or speak with any of our team members in your local store.