FAQs

Below are some of the questions we hear the most. Don’t see your question? Reach out to us anytime via phone, email, or chat.

We ship to all 48 contiguous United States. A street address is required.

PO Boxes, AK, HI, US Territories, APO/FPO, Canada and International - Unfortunately we only ship to street addresses in the 48 contiguous US states. 


Yes!  We offer free shipping on all orders $49 and over to valid street addresses in the contiguous 48 US states.  There is a flat shipping rate of $5.95 per order below $49. So go ahead and add that extra bag of treats to your order - you'll save the $5.95 shipping cost.

There is a flat rate shipping fee of $5.95 on all orders under $49 and FREE SHIPPING on orders $49 and above in the 48 Contiguous United States - valid street address required. 

Ship times are 2 to 4 business days; orders placed by 11am local time Monday to Saturday usually ship same day. You can track your shipment using our Contact Us Page.