FAQs

Below are some of the questions we hear the most. Don’t see your question? Reach out to us anytime via phone, email, or chat.

We ship to all 48 contiguous United States. A street address is required.

PO Boxes - Shipping to most PO boxes in the 48 states is possible, but additional charges will apply and the shipment may take slightly longer to arrive.

AK, HI, US Territories, APO/FPO, Canada and International - Unfortunately we only ship to the 48 contiguous US states. 


Yes!  We offer free shipping on all orders $49 and over in the lower 48-states, with a street address*.  There is a flat shipping rate of $5.95 per order below $49. So go ahead and add that extra bag of treats to your order - you'll save the $5.95 shipping cost.

*Additional shipping charges may apply US PO Boxes where service is available. 

There is a flat rate shipping fee of $5.95 on all orders under $49 and FREE SHIPPING on orders $49 and above in the 48 Contiguous United States - street address required*. 

*Additional shipping charges may apply for Freight/Special Handling (orders over 100 lbs) and US PO Boxes where service is available.

Standard Shipping is typically 2 to 5 Business Days. You can track your shipment using our Contact Us Page.