FAQs
Below are some of the questions we hear the most. Don’t see your question? Reach out to us anytime via phone, email, or chat.
Check with your credit card provider.
Once an order is placed it enters the shipping queue immediately and cannot be changed online. You can request a cancellation of a pending order using our Contact Us Form, and then place a new, corrected order any time.
Once an order is placed it enters the shipping queue immediately and cannot be changed online. In certain circumstances a cancellation may be possible, however please be aware that we process orders the same day they are placed, so you may need to request a return instead. You can request a cancellation or start a return using our Contact Us Form.
