Below are some of the questions we hear the most. Don’t see your question? Reach out to us anytime via phone, email, or chat.
Check with your credit card provider.
Once an order is placed it enters the shipping queue immediately and cannot be changed online.  If your order was placed within 24 hours, you may call us at 888-937-6677 to find out if there is still time to modify it.

In certain circumstances a cancellation may be possible, however please be aware that we process orders the same day they are placed, so you may need to request a return instead.